How you can stop companies from scamming you
posted on 1 September 2010 | posted in
Business and Finance
I am wanting to know what my rights are as a purchaser of electrical goods. There's an answer to that that has eluded me and many others for many years and for many broken or faulty items, items that have stopped working as they should just outside of the warrenty period. The number of times I have ended a call with the seller of the goods and the manufacturer of the goods with fury and confusion after being told that as it's outside of the warrenty period (even if it was just a day) it can't be repaired free of charge. I would have to stump up the exorbitant fee needed to get it collected, sent for repair and then sent back. On top of the stupidly high cost I would also be expected to wait a ridiculous amount of time for it to be fixed and then re-delivered. That is until I spoke to the citizens advice bureau and they told me all about the consumer protection rights that exist to cover these sorts of circumstances. I will be taken advantage of this new found knowledge immediately and I suggest you learn about it as quick as you can.
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